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Privacy Policy

Digital Stitch Designs LLC
Last Updated: August 13, 2026

At Digital Stitch Designs LLC (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard information when you engage with our services—including web and print design, website maintenance, office support, and marketing support—as well as when you visit our website or communicate with us directly.

We serve small businesses, entrepreneurs, and creative professionals, and we handle information thoughtfully and transparently.

1. Information We Collect 
We collect only the information necessary to deliver and improve our services:

  • Contact & Business Information: Name, business name, email address, phone number, physical address, and website URL. 
  • Project-Specific Data: Design assets (e.g., logos, brand guidelines), content (text, images, copy), domain/hosting credentials (shared only for web maintenance), marketing campaign details (e.g., audience segments, ad creatives), and office support documents (e.g., calendars, templates, internal communications). 
  • Technical Information (Limited & Purpose-Bound): When maintaining websites, we may access server logs, analytics dashboards, or CMS activity logs—but only to troubleshoot, update, or secure your site. We do not collect or store personal data from your site’s visitors unless explicitly instructed and contractually authorized. 
  • Payment Information: Processed securely via third-party processors (e.g., Stripe, PayPal); we do not store credit card numbers or bank details. 
We do not collect sensitive personal information (e.g., SSN, health data, biometrics) unless explicitly required and consented to for a specific, documented service need.

2. How We Use Your Information 
We use collected information solely to:

  • Deliver, manage, and support your contracted services (e.g., designing your website, updating content, scheduling campaigns, managing administrative tasks); 
  • Communicate about projects, invoices, service updates, or support requests; 
  • Improve our service quality, tools, and internal processes (e.g., anonymized analysis of design workflows or support ticket trends); 
  • Comply with legal obligations and enforce our agreements. 
We never sell, rent, or trade your personal or business data. We do not use your information for unrelated marketing or profiling.

3. Sharing & Disclosure 
We disclose information only as follows:

  • Service Providers: Limited, contractually bound vendors (e.g., secure cloud storage, email platforms, payment processors) who process data *strictly on our behalf* and under confidentiality obligations. 
  • Client-Approved Collaborators: Only with your prior written consent (e.g., sharing brand assets with a copywriter you’ve engaged). 
  • Legal Requirements: If required by law, subpoena, or to protect our rights, safety, or property—or those of our clients or the public. 
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, where privacy obligations remain intact and transferees agree to uphold this Policy.
4. Data Security & Retention 
Security: We implement industry-appropriate safeguards—including encrypted communications (TLS), password-protected systems, access controls, and regular security reviews—to protect your data from unauthorized access, alteration, or loss. 
Retention: We retain client data only as long as necessary to fulfill service obligations, comply with legal requirements (e.g., tax records for 7 years), or resolve disputes. Upon project completion or termination, we securely delete or return your data per your instructions—unless retention is required by law or agreed upon in writing.

5. Your Rights & Choices 
Depending on your jurisdiction, you may have the right to:

  • Access, correct, or request deletion of your personal information; 
  • Withdraw consent (where applicable); 
  • Opt out of marketing communications (via unsubscribe links or direct request); 
  • Lodge a complaint with a supervisory authority. 
To exercise these rights, contact us at admin@digitalstitchdesigns.com. We will respond within 30 days and may request verification of your identity for security purposes.

6. Children’s Privacy 
Our services are not directed to individuals under 16, and we do not knowingly collect personal information from children. If we become aware of such collection, we will promptly delete the data.

7. Updates to This Policy 
We may update this Privacy Policy periodically. The “Last Updated” date above reflects the most recent revision. Significant changes will be communicated via email or prominent notice on our website.

Contact Us 
Questions? Concerns? Requests? 

Email: admin@digitalstitchdesigns.com


Trust is stitched one detail at a time — and your privacy is foundational to ours.